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General Terms and Conditions

By making a reservation with Cappazone Travel, you agree to be bound by these terms and conditions. These terms and conditions apply to all tours and activities offered by Cappazone Travel.


Reservations

Reservations can be made online, by phone, or in person at our office. When making a reservation, you will be required to provide your name, contact information, and payment information.


Payment

Payment for tours and activities is due at the time of reservation. Payment can be made by credit card or debit card.


Cancellations

  • Cancellations made more than 30 days prior to departure are fully refundable.
  • Cancellations made between 30 and 14 days prior to departure are subject to a 50% cancellation fee.
  • Cancellations made within 14 days of departure are non-refundable.


Refunds

Refunds will be issued to the original form of payment within 30 days of cancellation.


Tours and Activities

Cappazone Travel offers a variety of tours and activities in Istanbul. Tours and activities are subject to change without notice.


Prices

Tours and activities prices are subject to change without notice.


Insurance

Cappazone Travel recommends that all travelers purchase travel insurance. Travel insurance can help cover costs in the event of cancellation, trip interruption, medical expenses, and other unexpected events.


Liability

Cappazone Travel is not liable for any loss, damage, or injury that may occur during a tour or activity.


Contact Information

Cappazone Travel

aydınlı-orta mah, İsalı Cd. no:38/1, 50180 Göreme Merkez, Nevşehir / Turkey

+905311060135

info@cappadociatourbooking.com


Additional Terms and Conditions


Passport and Visa Requirements

All travelers must have a valid passport and visa for entry into Turkey.


Dress Code

Dress code for tours and activities may vary. It is always best to dress appropriately for the weather and the activity.


Photography and Videography

Photography and videography are allowed on most tours and activities. However, there may be certain areas or activities where photography or videography is prohibited.


Medical Conditions

If you have any medical conditions, please inform your guide or tour leader at the beginning of the tour or activity.


Smoking and Alcohol

Smoking and alcohol consumption are not permitted on most tours and activities.


Behavior

All travelers are expected to behave in a respectful and considerate manner on tours and activities.


Force Majeure

Cappazone Travel is not liable for any cancellations or delays due to acts of God, war, terrorism, or other unforeseen circumstances.


Governing Law

These terms and conditions are governed by the laws of the Republic of Turkey.


English Language Version

This English language version of the terms and conditions is the official version. The Turkish language version is for reference only.


Changes to Terms and Conditions

Cappazone Travel reserves the right to change these terms and conditions at any time.

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